This Privacy Policy describes how Stop the Shopper ("Stop the Shopper," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit stoptheshopper.com, create an account, subscribe to communications, or purchase electronics and related services (collectively, the "Services"). By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly, information generated through your use of the Services, and limited information from third-party sources where permitted by law.
- Account and order information: name, email address, shipping and billing details, order history, and payment confirmation data processed by our payment partners (we do not store full payment card numbers on our servers).
- Communications: messages you send to support@stoptheshopper.com, newsletter subscription preferences, and records of customer service interactions.
- Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, search queries on our site, and approximate location derived from IP address.
- Cookies and similar technologies: session identifiers, cart contents, analytics tokens, and preference settings stored in cookies or local storage.
2. How We Use Your Information
We use personal information for legitimate business purposes, including to:
- Process and fulfill orders, arrange shipping, and provide delivery updates;
- Operate your shopping cart, saved preferences, and account features;
- Respond to inquiries, warranty claims, trade-in requests, and technical support tickets;
- Send transactional emails (order confirmations, shipping notices, security alerts);
- Deliver marketing communications where you have opted in, and honor unsubscribe requests;
- Improve website performance, product merchandising, and customer experience through analytics;
- Detect, investigate, and prevent fraud, abuse, and security incidents;
- Comply with applicable legal obligations and enforce our Terms of Service.
3. Legal Bases for Processing (Where Applicable)
For visitors subject to comprehensive privacy laws, we rely on one or more of the following bases: performance of a contract (fulfilling your order), legitimate interests (site security and improvement), consent (marketing emails and non-essential cookies where required), and legal compliance.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers that assist with payment processing, shipping carriers, email delivery, hosting, analytics, and customer support—bound by contractual confidentiality and data protection obligations;
- Business partners involved in extended warranty, device setup, or trade-in programs, only as needed to deliver the service you purchased;
- Legal and safety recipients when required by law, subpoena, or to protect the rights, property, or safety of Stop the Shopper, our customers, or others;
- Successors in connection with a merger, acquisition, or asset sale, subject to continued protection of your information.
5. Cookies and Tracking
We use essential cookies to maintain your cart and session. Analytics cookies help us understand traffic patterns and improve product discovery. You can control cookies through your browser settings; disabling essential cookies may limit checkout functionality. Where required, we present choices for non-essential cookies.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, and reporting requirements. Order records are typically retained for at least seven years for tax and warranty purposes. Marketing contact data is retained until you unsubscribe or request deletion, subject to suppression list requirements.
7. Security
We implement administrative, technical, and organizational measures designed to protect personal information, including encryption in transit (TLS), access controls, and monitoring for unauthorized activity. No method of transmission or storage is completely secure; please use a strong, unique password if you create an account.
8. Your Privacy Rights
Depending on your state of residence, you may have rights to access, correct, delete, or obtain a portable copy of certain personal information, as well as to opt out of targeted advertising or certain profiling. California residents may have additional rights under the CCPA/CPRA. To exercise applicable rights, email support@stoptheshopper.com with the subject line "Privacy Request." We may verify your identity before fulfilling a request.
9. Children's Privacy
Our Services are directed to adults and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
10. Third-Party Links
Our website may link to manufacturer sites, payment processors, or social platforms. This policy does not apply to third-party websites. Review their privacy policies before providing personal information.
11. International Visitors
Stop the Shopper is operated for customers in the United States. If you access the site from outside the USA, you understand that information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page; continued use of the Services after changes become effective constitutes acceptance of the revised policy.
13. Contact Us
For privacy questions, data requests, or concerns about this policy, contact:
Stop the Shopper — Privacy
Email: support@stoptheshopper.com
Website: stoptheshopper.com